Elevated Errors with Conversations API

Incident Report for Bird

Resolved

This incident has been resolved.
Posted May 01, 2026 - 23:37 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted May 01, 2026 - 23:14 CEST

Investigating

We are seeing elevated errors with conversations involving bots in the EU region and we are currently investigating this issue.
Posted May 01, 2026 - 22:06 CEST
This incident affected: Connectivity Platform (Conversations - API).