InboxAI not loading on EU workspace

Incident Report for Bird

Resolved

We have resolved this incident. We apologise for any inconvenience it may have caused you.

Posted Jun 25, 2024 - 15:00 CEST

Monitoring

Our engineering team has rolled out an FX and is monitoring the situation.

Posted Jun 25, 2024 - 14:29 CEST

Identified

The issue has been identified, and we are working on rolling out a fix. THe impact has been intermittent last hour. Currently InboxAI is fully operational

Posted Jun 25, 2024 - 13:59 CEST

Investigating

Our engineering team is investigating an issue that is preventing our InboxAI application from loading. We are observing intermittent failures.

Posted Jun 25, 2024 - 12:49 CEST

This incident affected: Engagement Platform / CRM (Inbox - Europe).