Delays in SMS delivery

Incident Report for Bird

Resolved

This incident has been resolved.
Posted Oct 28, 2018 - 04:22 CET

Monitoring

All delayed messages have been sent. We're monitoring the platform.
Posted Oct 28, 2018 - 04:08 CET

Identified

We identified the issue. We're emptying the queue for the delayed messages.
Posted Oct 28, 2018 - 03:59 CET

Investigating

We're experiencing an elevated level of delays for SMS messages submitted between 1:40 and 2:00 UTC. We are currently looking into the issue.
Posted Oct 28, 2018 - 03:11 CET
This incident affected: Connectivity Platform (SMS - API, SMS - SMPP - EU - SMPP01, SMS - SMPP - EU - SMPP02, SMS - SMPP - EU - SMPP03).