SMS Delivery Delays

Incident Report for Bird

Resolved

This incident has been resolved.
Posted Jul 07, 2021 - 11:55 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 07, 2021 - 11:49 CEST

Update

We are continuing to investigate the issue. We are observing intermittent delays for marketing type traffic. OTP traffic is not impacted.
Posted Jul 07, 2021 - 11:28 CEST

Investigating

We are currently investigating this issue.
Posted Jul 07, 2021 - 11:15 CEST
This incident affected: Connectivity Platform (SMS - API, SMS - SMPP - EU - SMPP01, SMS - SMPP - EU - SMPP02, SMS - SMPP - EU - SMPP03, SMS - API V1, SMS - Mail to SMS Relay Service).