Issues with Voice Calling supplier

Incident Report for Bird

Resolved

The issues at our Voice Calling supplier have been resolved.

Posted Dec 10, 2020 - 22:09 CET

Monitoring

We've been alerted that one of our Voice Calling suppliers has been suffering from networking issues. Due to these issues Voice Calls could potentially go unanswered for a period of 25 minutes between 19:14 and 19:39 UTC. We're monitoring the situation.

Posted Dec 10, 2020 - 21:05 CET

This incident affected: Connectivity Platform (Voice - API, Voice - SIP Trunking).