Unable to load Insights Data on app.bird.com

Incident Report for Bird

Resolved

This incident has been resolved.
Posted Oct 07, 2024 - 09:40 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 07, 2024 - 09:20 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 07, 2024 - 09:04 CEST

Investigating

We are currently investigating an issue where the app is not able to load the insights data on the Home Screen
Posted Oct 07, 2024 - 08:37 CEST
This incident affected: Engagement Platform / CRM (Dashboard - app.bird.com).