Login Issues with Google Single Sign On

Incident Report for Bird

Resolved

The login issues related to Google's SSO service have been resolved. We appreciate your patience and apologize for any inconvenience caused during this period.
Posted Mar 05, 2024 - 17:36 CET

Monitoring

We are noticing slow recovery and have started seeing successful logins. Our team continues to monitor the situation closely.
Posted Mar 05, 2024 - 17:29 CET

Update

We are continuing to work on a fix for this issue.
Posted Mar 05, 2024 - 17:21 CET

Update

We are continuing to work on a fix for this issue.
Posted Mar 05, 2024 - 17:20 CET

Identified

We're currently experiencing login disruptions due to timeout issues with Google's SSO service. We're monitoring the situation closely and will provide updates as we have more information.
Posted Mar 05, 2024 - 17:16 CET
This incident affected: Connectivity Platform (Dashboard - dashboard.messagebird.com) and Engagement Platform / CRM (Dashboard - app.bird.com).