Engagement Platform: Delayed Contact Updates within Audience Builder

Incident Report for Bird

Resolved

This incident has been resolved.
Posted Oct 30, 2023 - 19:08 CET

Monitoring

This issue has been resolved we will continue to monitor the system for any anomalies.
Posted Oct 30, 2023 - 18:59 CET

Identified

We have identified the issue and we are starting to see improvements in the delay time for contact updates.
Posted Oct 30, 2023 - 18:32 CET

Investigating

We are currently investigating an issue that is causing a delay in the update of Contacts within the Audience Builder.
Posted Oct 30, 2023 - 18:19 CET
This incident affected: Connectivity Platform (Dashboard - dashboard.messagebird.com).