Delays in Processing Status Update and Incoming Message Processing

Incident Report for Bird

Resolved

This incident has been resolved.

Posted Oct 28, 2023 - 00:30 CEST

Monitoring

This issue has been resolved we will continue to monitor the system for any anomalies.

Posted Oct 27, 2023 - 20:10 CEST

Investigating

We are currently investigating an issue that is causing a delay in the processing status update messages and the processing of incoming messages in the Conversations API.

There is no impact to the delivery of messages.

Posted Oct 27, 2023 - 18:16 CEST

This incident affected: Connectivity Platform (Conversations - API).