WhatsApp channel creation delays

Incident Report for Bird

Resolved

This incident has been resolved.

Posted Jan 19, 2021 - 18:11 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 19, 2021 - 16:55 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 19, 2021 - 13:33 CET

Investigating

We are currently observing delays in WhatsApp channel creation. We are investigating the situation and we will provide an update as soon as we have additional information.

Posted Jan 19, 2021 - 13:12 CET

This incident affected: Connectivity Platform (WhatsApp Channel).