Sent messages not available through API or Dashboard

Incident Report for Bird

Resolved

The fix has been implemented and all messages are now available through our REST API endpoints and Dashboard pages.

Posted Feb 04, 2020 - 18:13 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 04, 2020 - 17:52 CET

Update

We found the root cause of the problem and are now investigating potential fixes.

Posted Feb 04, 2020 - 17:27 CET

Investigating

We are currently investigating an issue where a small percentage of sent messages are not available through our REST API endpoints and Dashboard pages.

Posted Feb 04, 2020 - 16:43 CET

This incident affected: Connectivity Platform (Dashboard - dashboard.messagebird.com, SMS - API).