WhatsApp channel creation is experiencing issues

Incident Report for Bird

Resolved

We have resolved this incident and we apologise for any inconvenience it may have caused you.

Posted Mar 21, 2024 - 23:01 CET

Monitoring

Our engineering team has verified that there are currently no channel installation issues. We will continue to monitor the situation closely.

Posted Mar 21, 2024 - 21:16 CET

Investigating

We are currently investigating an issue that is preventing customers from creating new WhatsApp channels. However, messaging via WhatsApp remains unaffected.

Posted Mar 21, 2024 - 18:11 CET

This incident affected: Connectivity Platform (WhatsApp Channel).