Delays on processing of messages in Conversations API

Incident Report for Bird

Resolved

This incident has been resolved.
Posted Aug 31, 2022 - 03:52 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 31, 2022 - 03:32 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 31, 2022 - 03:09 CEST

Investigating

We're currently investigating reports of delays on the processing of messages in Conversations API.
Posted Aug 31, 2022 - 02:33 CEST
This incident affected: Connectivity Platform (Inbox, Conversations - API, Messaging - API, Email Channel, WhatsApp Channel).