voice: TTS requests are failing for some languages

Incident Report for Bird

Resolved

This incident has been resolved.
Posted Jul 21, 2021 - 14:53 CEST

Update

The issue has been resolved.
Posted Jul 21, 2021 - 14:53 CEST

Monitoring

A downstream TTS provider is having an outage. A mitigation fix was implemented, we are monitoring the results and the downstream issue.
Posted Jul 21, 2021 - 11:33 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Jul 21, 2021 - 10:26 CEST

Investigating

We are currently investigating this issue.
Posted Jul 21, 2021 - 09:26 CEST
This incident affected: Connectivity Platform (Voice - API).