Timeouts on calls towards MessageBird SIP Trunking

Incident Report for Bird

Resolved

This incident has been resolved.
Posted May 31, 2019 - 20:30 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 31, 2019 - 20:05 CEST

Identified

The issue has been identified. We have mitigated the issue and are working on applying a fix.
Posted May 31, 2019 - 18:38 CEST

Investigating

We're currently investigating an issue with intermittent timeouts that are being observed on our SIP Trunking platform
Posted May 31, 2019 - 17:21 CEST
This incident affected: Connectivity Platform (Voice - SIP Trunking).