Intermittent Voice issues

Incident Report for Bird

Resolved

The incident has been resolved.

Posted May 04, 2021 - 10:33 CEST

Monitoring

The fix was deployed successfully and we are currently monitoring the situation. Our Voice API and SIP Trunking are operating normally again.

Posted May 04, 2021 - 10:27 CEST

Identified

We have identified the issue and are currently deploying a fix.

Posted May 04, 2021 - 10:22 CEST

Investigating

We are currently investigating intermittent issues with our Voice API and Voice SIP trunking products. Some errors are being observed and we are actively investigating.

Posted May 04, 2021 - 10:07 CEST

This incident affected: Connectivity Platform (Voice - API, Voice - SIP Trunking).