Hosts and participants are not getting connected through video

Incident Report for Bird

Resolved

This incident has been resolved.

Posted Oct 04, 2023 - 19:25 CEST

Update

We are continuing to investigate this issue.

Posted Oct 04, 2023 - 18:44 CEST

Update

We are continuing to investigate this issue.

Posted Oct 04, 2023 - 17:41 CEST

Update

We are continuing to investigate this issue.

Posted Oct 04, 2023 - 16:27 CEST

Update

We are continuing to investigate this issue.

Posted Oct 04, 2023 - 15:14 CEST

Investigating

Our engineering team is actively addressing an incident that has impacted some of our customers. This issue is causing connectivity problems for both hosts and participants trying to establish video connections.

Posted Oct 04, 2023 - 14:05 CEST

This incident affected: 24sessions (Instance).