SMS service is experiencing problems

Incident Report for Bird

Resolved

This incident has been resolved.
Posted Sep 28, 2020 - 20:38 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 28, 2020 - 20:10 CEST

Investigating

We are currently observing problems with our SMS (API, SMPP, Mail to SMS) service.

We are investigating the situation and we will provide an update as soon as we have additional information.
Posted Sep 28, 2020 - 20:04 CEST
This incident affected: Connectivity Platform (SMS - API, SMS - SMPP - EU - SMPP01, SMS - SMPP - EU - SMPP02, SMS - SMPP - EU - SMPP03, SMS - API V1, SMS - Mail to SMS Relay Service).