WhatsApp Media Template Creation in Connectivity Platform

Incident Report for Bird

Resolved

We have resolved this incident. We apologise for any issues this may have caused you.

Posted Jun 27, 2024 - 13:34 CEST

Identified

Our engineering team has identified the issues and is rolling out a fix. We expect to have this resolved in the next 45 minutes. We will provide an update at that time.

Posted Jun 27, 2024 - 12:47 CEST

Investigating

We are investigating an issue that prevents some customers from creating WhatsApp media templates in the Connectivity Platform.

Posted Jun 27, 2024 - 12:11 CEST

This incident affected: Connectivity Platform (WhatsApp Channel).